Frequently Answered Questions

Frequently Answered Questions

All prices listed in Our Shop are in Australian dollars (AUD$)

Each delivery is sent by Australia Post eParcel and is allocated a unique tracking number for your convenience.  Visit to track your order. For further information on tracking your order, please call Australia Post

In metropolitan areas, deliveries can be expected between 1-3 working days after your order is placed. Rural and regional areas of Australia, delivery to final destination may take a little longer therefore if in doubt please check with your local Post Office.

If your order has not been delivered 7 days after placing it, please feel free to contact us


We will email you with your tracking number as soon as it is issued and your package has been dispatched through CoffeeHead headquarters. Please check your junk mail folder if our email hasn’t appeared in your inbox.

Please read this page Shipping & Returns and feel free to email us if you have any further questions.

Yes we do. Please contact Ash on 0412-949-068 or email to discuss your order and any appropriate discount that may apply.

Yes! We have a CoffeeHead café located in Camberwell, Melbourne. Please follow this link for more information.


For all media enquiries, please contact Head Office on (03)9882 6441 during AEST business hours or email

If you wish to cancel or amend a transaction, please contact us at or call (+61) 3 98311499.